Refund policy

 

Returns

You can return goods that you do not like within 10 days of receipt, provided that they are complete and in an unused and undamaged condition.

The buyer is responsible for the costs of return shipment.

After expiry of the 10-day return period, we reserve the right to refund the goods together with a credit note in the form of a voucher with a value of .

To meet the deadline, it is sufficient to send the goods in good time without giving reasons to the following address:

Franceschina's fashion 
Main Street 99
4564 Obergerlafingen

Please have your return confirmed and keep this confirmation, because in case of a package loss, your return can only be credited upon presentation of this receipt.

If available, please always enclose a copy of the invoice or provide us with your complete customer details. This means we can quickly credit your returns.

The purchase price of the item(s) will be refunded to you immediately after receipt of the return to the bank or postal account number you provided. For payments made by debit or credit card, the refund will be made automatically.